Valued Customer/Cardholder:
To activate your membership with U.S. Family Advocates, Inc. there is a
fee of $100.00. Then, starting seven (7) days after your enrollment, there
is periodic monthly fee of $39.50. This $39.50 charge will continue every
thirty (30) days until you wish to discontinue your membership. Nothing
in these terms and conditions shall be construed to be a retail installment
sales contract. Included in the $100.00 enrollment fee and the $39.50 monthly
recurring charge is unlimited consultations with your case manager between
the hours of 8:00 AM to 5:00 PM Pacific Time Monday through Friday. All
such fees are non-refundable.
TERMS & CONDITIONS FOR DOCUMENT PREPARATION SERVICES
The general U.S. Family Advocates, Inc. TERMS & CONDITIONS are incorporated
herein by reference. The purchase of any document preparation services
is subject to those Terms & Conditions and the sale of such preparation
services are governed thereby. In addition, the following Document Preparation
Service Terms & Conditions also apply:
The document preparation service provided by U.S. Family Advocates, Inc.
brings to the legal market an affordable document assembly system intended
to create various legal forms. As indicated elsewhere in this Terms and
Conditions statement, the legal information and legal documents available
through this web site are not a substitute for the legal advice of an
attorney who is a member of the bar of the state where the purchaser lives.
Purchaser agrees and acknowledges that the document preparation service
is a document assembly process only, for or into which purchaser provides
information to U.S. Family Advocates, Inc. to be inserted into standard
legal documents. Purchaser is purchasing from U.S. Family Advocates, Inc.
a legal product in the form of a template of a legal document for which
purchaser is requesting that U.S. Family Advocates, Inc. insert the information
or data that purchaser provides - purchaser is not purchasing any legal
service or legal advice.
U.S. Family Advocates, Inc. does not offer legal advice and is not a law
firm or law practice. The information provided by U.S. Family Advocates,
Inc. on its web site is similar to that provided by self-help law books
and legal forms offered for sale through retail outlets. Purchaser understands
that the purchaser's situation may be unique, and that the legal information
contained on the U.S. Family Advocates, Inc. web site may not fit the
purchaser's circumstances, in which case seeking the advice of an attorney
would be advisable.
U.S. Family Advocates, Inc. requires payment in full of the price quoted
by any of our associates before we will deliver the documents to you.
Each form and document for which purchaser seeks document preparation
should be treated as a starting point and should not be a substitute for
professional legal analysis. The service of the site and each form and
document is provided with the understanding and agreement that U.S. Family
Advocates, Inc. is not engaged in rendering legal, accounting or other
professional services. If legal or other expert assistance is required,
the services of a competent professional should be sought. Purchaser assumes
all responsibilities and obligations with respect to all information provided
and any decisions made concerning the documents for which U.S. Family
Advocates, Inc. will provide document preparation services or resulting
from the use of any form or document or document preparation services
provided by U.S. Family Advocates, Inc. and for the selection of a form
or document to achieve the purchaser’s intended results. Purchaser understands,
that U.S. Family Advocates, Inc. is not acting as the purchaser’s attorney
in any way and that no attorney-client privilege is created by this relationship.
Purchaser acknowledges and agrees that purchaser must, in order for U.S.
Family Advocates, Inc. to complete Purchaser's legal documents, provide
U.S. Family Advocates, Inc. with all relevant information necessary to
accomplish that purpose, as the same is requested by U.S. Family Advocates,
Inc. via its questionnaire or otherwise. Purchaser understands and acknowledges
that U.S. Family Advocates, Inc. shall not be obligated to prepare any
document so purchased when purchaser has failed, or is not able, to provide
the necessary and required information to U.S. Family Advocates, Inc.
to accomplish this task. Should purchaser fail or be unable to provide
U.S. Family Advocates, Inc. with all relevant and necessary information
to permit U.S. Family Advocates, Inc. to completely and accurately prepare
the document so purchased by purchaser, U.S. Family Advocates, Inc. shall
not be obligated to issue or provide purchaser with any refund or reimbursement.
It is the sole and exclusive obligation of the purchaser to provide the
appropriate and necessary information to U.S. Family Advocates, Inc. Additionally,
such information must be provided in a timely manner and any completion
dates given by U.S. Family Advocates, Inc. may be adjusted if purchaser
fails to timely submit such information.
U.S. FAMILY ADVOCATES, INC. DOES NOT HAVE OR ASSUME ANY RESPONSIBILITY
FOR THE CONTENT OF THE FORMS THAT ARE CREATED, EXCEPT TO THE EXTENT THAT
THE INFORMATION THAT YOU PROVIDE IS ACCURATELY INSERTED INTO THE LEGAL
FORM TEMPLATE. YOU ALONE ARE RESPONSIBLE FOR UNDERSTANDING THE RESULTS
AND CONSEQUENCES OF THE INFORMATION AND DATA PROVIDED TO U.S. FAMILY ADVOCATES,
INC. FOR INCLUSION INTO THE LEGAL FORMS. U.S. FAMILY ADVOCATES, INC. SHALL
HAVE NO LIABILITY OR RESPONSIBILITY TO YOU FOR ANY LOSS OR DAMAGE RELATED
TO THE FORMS AND DOCUMENTS IT PROVIDES.
IF A COURT OR ANY OTHER BODY HAVING THE POWER TO RULE ON DISPUTES DECIDES
THAT ANY PART OF THIS DISCLAIMER IS NOT REASONABLE OR CANNOT BE ENFORCED
FOR ANY REASON, THIS WILL NOT AFFECT THE VALIDITY OF THE OTHER PARTS OF
THIS DISCLAIMER WHICH WILL CONTINUE TO BE IN FULL FORCE AND EFFECT.
GENERAL WARRANTY AND LIABILITY DISCLAIMER; LIMITATION OF LIABILITY -
DOCUMENT PREPARATION:
(a) Warranty. U.S. FAMILY ADVOCATES, INC. MAKES NO IMPLIED WARRANTIES
OF ANY KIND, AND HEREBY DISCLAIMS ALL SUCH WARRANTIES, INCLUDING ALL WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTY OF NON-INFRINGEMENT.
(b) Liability. In no event will U.S. Family Advocates, Inc. be liable
for any indirect, incidental, special or consequential damages arising
out of or in any way connected with the use of the document preparation
services, whether based in contract, tort, strict liability or otherwise.
The liability of U.S. FAMILY ADVOCATES, INC. for direct loss arising out
of the use of the document preparation services, whether based in contract,
tort, strict liability or otherwise is limited to the total amount paid,
if any, by purchaser to U.S. Family Advocates, Inc. for document preparation
services rendered.
PRIVACY POLICY - DOCUMENT PREPARATION SERVICES
Because the purchaser's privacy is important to us, U.S. Family Advocates,
Inc. uses the personal data that purchaser provides only to complete the
document preparation services that purchaser requests. However there is
one exception to this rule. It is as follows.
“ Since we do not give legal advice or represent ourselves as attorneys
, we are not bound by the attorney client privilege to any client or customer.
Accordingly, If there arises any dispute regarding billing matters, disputes
or related matters with respective to services provided by US Family Advocates
Inc. to the client or customer, we specifically reserve the right to publish
the factual history documented in our data base regarding what has transpired
in the case in defense of slanderous and totally false claims made against
our company. It is critical for the public and regulatory boards to have
the opportunity to review our side of any given dispute. This provision
is necessary even though we rarely receive any form of complaint, but
when we do, we reserve the right to properly defend ourselves. This right
is necessary because we cannot guarantee results in any given case, just
as an attorney should not guarantee a result in a case. We are a document
preparation service and specifically do not give legal advice. Additionally,
we have been presented with incredibly false accusations in the past;
therefore this provision is necessary to protect the integrity of our
company.”
DISCLOSURE OF INFORMATION AND SECURITY - DOCUMENT PREPARATION SERVICES
U.S. Family Advocates, Inc. will not provide any personally identifying
information to any third party without the purchaser's express consent
provided, however, that purchaser is advised that in the event U.S. Family
Advocates, Inc. determines in its reasonable discretion that disclosure
of personal identifying information is necessary to comply with any law,
rule order, subpoena, civil investigative request or demand, discovery
request or any other legal requirement, U.S. Family Advocates, Inc. may
disclose the purchaser's personally identifying information to comply
with such request, and it may be disclosed without prior notice to purchaser.
U.S. Family Advocates, Inc. agrees to take reasonable efforts to protect
the purchaser's personally identifying information in the event of such
disclosure, provided however, that purchaser agrees that U.S. Family Advocates,
Inc. shall not be liable to purchaser for any claim by purchaser that
U.S. Family Advocates, Inc. failed to exercise reasonable care in protecting
the purchaser's personally identifying information. Purchaser also acknowledges
that, despite efforts of U.S. Family Advocates, Inc. to maintain the purchaser's
information secure, information exchanged via the internet can be compromised
and third parties may attempt to connect to or intercept information from
U.S. Family Advocates, Inc.' computer systems, and that despite U.S. Family
Advocates, Inc.' efforts to prevent such occurrence, such third person's
may be able to obtain copies of the purchaser's personally identifying
information. Purchaser agrees that U.S. Family Advocates, Inc. is not
responsible to purchaser for any inadvertent disclosure or unauthorized
access by any third party of the purchaser's personally identifying information.
Use of this Site, and all information found on this Site, is subject to
the following Terms & Conditions:
U.S. Family Advocates is not a law firm, and the employees of U.S. Family
Advocates are not acting as your attorney. U.S. Family Advocates does
not practice law and does not give legal advice. This site and use of
our services is not intended to create an attorney-client relationship,
and by using U.S. Family Advocates, no attorney-client relationship will
be created with U.S. Family Advocates. Instead, you are representing yourself
in any legal matter you undertake through U.S. Family Advocates' legal
document service. U.S. Family Advocates' document preparation service
includes a review of your answers for completeness, spelling and grammar,
as well as internal consistency of names, addresses and the like. At no
time do we review your answers for legal sufficiency, draw legal conclusions,
provide legal advice or apply the law to the facts of your particular
situation.
Furthermore, the legal information on this site and that provided by our
employees is not legal advice and is not guaranteed to be correct, complete
or up-to-date. Because the law changes rapidly, U.S. Family Advocates
cannot guarantee that all the information on the site or that it provides
is completely current. The law is different from jurisdiction to jurisdiction,
and is also subject to interpretation by different courts. The law is
a personal matter, and no general information or legal service like the
kind U.S. Family Advocates provides can fit every circumstance. Therefore,
if you need legal advice for your specific problem, or if your specific
problem is too complex to be addressed by our services, you should consult
a licensed attorney in your area.
You acknowledge that nothing in this site is intended to, or constitutes
the practice of law or the giving of legal advice.
The document preparation services and associated fees for paid those services
performed by US Family Advocates Inc. specifically does not include any
applicable filing fees required for the case. Those fees will be in addition
to our services and paid directly to the appropriate clerk of court.
RUSH ORDER CONDITIONS AND STIPULATIONS FOR DOCUMENT PREPARATION SEVICES
Your draft documents will be delivered to you by the e-mail address you
provided in 7-10 business days as long as the following are completed.
1. You have completed the Questionnaire and Narrative on our website.
2. If you are doing a modification, we have a copy of the order that is
currently in effect.
3. We have received payment in full for whatever you where quoted to do
the rush order.
Your delivery date of 7-10 business days starts when all 3 of these conditions
have been met.
REFUNDS POLICY - DOCUMENT PREPARATION SERVICES – MEMBERSHIP
MEMBERSHIP
U.S. Family Advocates, Inc. will refund any and all fees if it is determined
by U.S. Family Advocates, Inc. that it cannot render the services it agreed
to perform. U.S. Family Advocates, Inc. will not refund any fees if you
decide you no longer wish to take advantage of the services offered.
DOCUMENT PREPARATION SERVICES
No purchase price refund will be issued to the purchaser for document
preparation services once U.S. Family Advocates, Inc.' document preparation
personnel begin any type, amount or form of work on the document preparation
service so purchased. U.S. Family Advocates, Inc., in its sole discretion,
shall determine when any type, amount or form of work on the document
preparation service has begun or has been provided. Further, purchaser
agrees and acknowledges that the purchaser shall be solely responsible
for and shall bear (and/or reimburse) U.S. Family Advocates, Inc. for
any charge back fees issued to U.S. Family Advocates, Inc. by or from
any credit card company, merchant service or other source of payment that
is initiated at the request of the purchaser. Stated another way, should
purchaser request a refund or charge back from any credit card company,
merchant service or other source of payment on the purchase of U.S. Family
Advocates, Inc.’ document preparation service and should said card company,
merchant or other source thereafter impose any fee or amount to U.S. Family
Advocates, Inc. at the request of said Purchaser for or as a result, purchaser
shall reimburse U.S. Family Advocates, Inc. for the refund amount plus
the said charge back fee or amount. If, U.S. Family Advocates, Inc. decides
that a refund is applicable, U.S. Family Advocates, Inc. shall hold 15%
of the amount charged to client’s card for administrative expenses.
CANCELATION POLICY
If you decide you would like discontinue your membership for any reason,
U.S. Family Advocates, Inc. will cancel your membership immediately only
upon receipt of an email from you and the cardholder on file (if different
person) clearly identifying Customer/Cardholder by: First Name, Last Name.
E-mail directly to billing@usfamilyadvocates.com indicating that you wish
to discontinue your membership. This policy is in effect to protect Customer/Cardholder
and U.S. Family Advocates, Inc. against anyone but Customer/Cardholder
from discontinuing the membership. U.S. Family Advocates, Inc., reserves
the right to cancel any member at any time.
Furthermore, U.S. Family Advocates, Inc. reserves the right to automatically
discontinue Customer/Cardholder membership if your automatic monthly billing
fails more than twelve (12) consecutive times. If you desire to reactivate
your membership thereafter, there is a $50.00 reactivation fee. Your monthly
billing cycle would then begin again on the date of the reactivation and
you would be billed every thirty (30) days thereafter.
CONTACTING U.S. FAMILY ADVOCATES, INC.:
Please direct all BILLING questions and comments to: billing@usfamilyadvocates.com
or by calling
702.944.9581.
We look forward in assisting you resolve your issue.
U.S. Family Advocates, Inc.
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